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Why were toilets shut over Easter?

By The Cornishman  |  Posted: April 04, 2013

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TOILET closures in Marazion and Penzance over the bank holiday weekend have angered residents, visitors and business owners.

The Wherrytown toilets on Penzance Promenade and the Folly Field and Station car park facilities in Marazion were all closed at some point over the busy weekend, which marked the start of the tourist season.

Ben Jordan, who runs Jordan's Café in the station car park, said the toilets next to his business were closed on Sunday and Monday – two of his busiest days.

He said he had complaints from visitors and his staff had to drive to his mother's house in Marazion every time they needed to use the loo.

"There is all this hoo-ha about who actually owns the toilets but trying to get hold of someone over the weekend was pretty much impossible.

"In the position where we are, we get a lot of coaches who stop here to use the toilets and take a picture of the Mount ... so it is like 'welcome to Cornwall, our toilets don't work'."

Cornwall Council held a review of toilets in April 2011 and came up with a plan to close half its conveniences if town and parish councils wouldn't take them on.

Since then the council has been in consultation with parish and town council about the future of toilets.

A number of councils have refused to take them on while others like St Ives Town Council have agreed.

A Penzance resident who tried to use the Wherrytown toilets last Thursday said it did not send the right message to visitors.

She said: "I went to the toilet and they were locked and there were all sorts of people outside saying why are they not open. It is the wrong image for Penzance."

Marazion mayor Bernie Hall said the council had recently been sent a list of opening times for the toilets which suggested that both the Folly Field and station car park facilities should have been open over the bank holiday weekend.

"I am really surprised that they weren't open," she said. "There has never been a clear definition of what's going to happen and when it is going to happen."

A spokeswoman for Cornwall Council said: "These facilities were not due to be closed over the bank holiday weekend and the council has requested an urgent explanation from its service provider so as to fully understand why these facilities were not open at a very busy time of the year. We would like to apologise for any inconvenience."

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