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'Living like a ruffian' due to leaky roof in Newlyn

By The Cornishman  |  Posted: March 12, 2014

  • Cynthia Buckland showing one of the leaks in a light fitting.

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A NEWLYN resident has said she is fed up at what she sees as a lack of action by Devon and Cornwall Housing Association in repairing holes in her roof.

Cynthia Buckland, who lives at Navy Inn Court and works at the Co-op, said leaks were dripping into bowls in the hallway, are discolouring her walls and bowing a ceiling.

Miss Buckland contacted Devon and Cornwall Housing (DCH) after tiles were blown off the roof of the apartment block where she lives during the severe storms last month.

"Two men came out and opened up the hatch and you could see massive holes in the roof," she said.

"They put some felt up but it is still dripping into my hallway and the brown marks are getting worse. I've also had to take out the bulb in the hallway as it is too dangerous and I've moved some of my furniture because I know it would only get damp. I'm living like a ruffian at the moment."

Workmen have visited several times – including on Monday when a further piece of felt was fixed – but on each occasion, Miss Buckland claimed, she was told there was nothing more they could do.

"It is just not good enough," she said.

"I am paying service charges as well as rent and no one has been out to inspect the roof or repair the guttering since I moved here in 1990."

A spokesman said DCH was awaiting better conditions before completing the repairs: "Our contractors recently completed temporary repairs but the weather has meant our contractors haven't yet had safe conditions to complete a permanent repair.

"As soon as it was reported to us the resident had concerns over water potentially affecting electrics, we immediately sent contractors to resolve this. As soon as the weather allows, our specialist staff will assess the roof, aiming to resolve the issue as quickly as possible."

Regarding service charges, the spokesman said: "If residents are concerned over any element of the service charges, we encourage them to contact us as soon as possible."

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